Client Portal/Virtual Commercial Office

WHAT IS IT?

With this solution you will put in the hands of your clients an extension of your commercial office that allows high customization based on the company's business model. Offers its users easy access to the request for services offered by your company, as well as tracking them, as well as relevant information such as frequently asked questions, problem-solving tips, details of the company, products and services , among others.

MODULAR DEVELOPMENT

Based on the business model established in the entity, the activities that clients will carry out through the portal are determined, to then be grouped and make up the different modules of the system. The portal is accompanied by the delivery of a mobile application in order to reach more customers at all times.

BENEFITS

• High customer focus.
• Elimination of traditional work hours so that customers can request a product or service.
• Protected digital access to the network, community, files and other information of interest from a wide range of devices.
• It will make placing and tracking orders much easier for customers to consult.

FUNCTIONALITIES

• Web and mobile application access.
• Perform user registration using the technical sheet.
• Carry out the registration of the salespeople who manage the requests.
• Service request.
• Tracking requests.
• Store documents sent and received by client and/or supplier.
• Generate personalized graphics based on the procedures carried out by each client from the portal.
• Create a frequently asked questions (FAQ) bot.